Privacy policy

Privacy Policy

Effective date: April 13, 2026

This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website or make a purchase from us. By using our website, you agree to the practices described in this policy.

1. Information we collect

We collect the following categories of personal data:

a) Information you provide directly

  • Full name

  • Email address

  • Shipping and billing address

  • Phone number (if provided)

  • Payment information (processed securely via our payment provider — we do not store full card details)

  • Account login credentials (if you create an account)

  • Communications you send to us (support emails, contact forms)

b) Information collected automatically

  • IP address and approximate geolocation

  • Browser type and version

  • Pages visited, time on site, and referring URL

  • Device type and operating system

  • Clickstream data and purchase behaviour

  • Cookie and tracking pixel data (see Section 6)

c) Information from third parties

  • Data from Meta (Facebook/Instagram) Pixel about your interactions with our ads

  • Data from Google Analytics about your browsing behaviour on our site

  • Data from our e-commerce platform provider

2. How we use your information

We use your personal data for the following purposes:

Order fulfilment: To process and deliver your orders, send order confirmations, and handle returns or refunds.

Customer support: To respond to your questions and resolve issues with your orders.

Account management: To create and maintain your customer account, if applicable.

Marketing communications: To send you promotional emails, offers, and newsletters — only where you have consented or where permitted by applicable law. You can unsubscribe at any time.

Advertising and retargeting: To show you personalised ads on platforms such as Meta (Facebook/Instagram) and Google, based on your browsing and purchase behaviour on our site.

Analytics and improvement: To understand how visitors use our website and to improve our products, services, and user experience.

Legal obligations: To comply with applicable laws, regulations, and lawful requests from authorities.

Fraud prevention: To detect, investigate, and prevent fraudulent transactions and other illegal activity.

3. Legal basis for processing (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data on the following legal bases:

  • Contract performance — processing necessary to fulfil your order or manage your account.

  • Legitimate interests — analytics, fraud prevention, and improving our services, where our interests are not overridden by your rights.

  • Consent — sending marketing emails and placing non-essential cookies. You may withdraw consent at any time.

  • Legal obligation — where we are required to process data by law.

4. Sharing your information

We do not sell your personal data. We may share it with the following categories of third parties:

E-commerce platform: Our store platform processes order and payment data on our behalf.

Payment processors: To process transactions securely.

Shipping and logistics: Carriers and fulfilment partners who need your name and address to deliver your order.

Email marketing providers: To send transactional and marketing emails.

Advertising platforms: Meta Platforms, Inc. and Google LLC receive data via tracking pixels to enable targeted advertising and measure ad performance.

Analytics providers: Google Analytics (Google LLC) to analyse website traffic and usage.

Legal and regulatory: Law enforcement, courts, or government authorities when required by law or to protect our rights.

All third-party processors are bound by data processing agreements and are only permitted to use your data for the purposes we specify.

5. International data transfers

We are a global store and your data may be transferred to and processed in countries outside your country of residence, including the United States. Where such transfers occur, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, or equivalent mechanisms.

6. Cookies and tracking technologies

We use cookies and similar tracking technologies including:

  • Essential cookies — required for the website and checkout to function.

  • Analytics cookies — Google Analytics, to measure traffic and behaviour on our site.

  • Marketing cookies — Meta Pixel and Google Ads tags, to track conversions and enable retargeted advertising.

You can manage your cookie preferences through our cookie consent banner or via your browser settings. Note that disabling certain cookies may affect the functionality of our website.

For full details, please see our separate Cookie Policy.

7. Email marketing

If you have opted in to receive marketing emails, we will send you promotional offers, new product announcements, and other commercial communications. You can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us.

Transactional emails (order confirmations, shipping updates, password resets) are sent regardless of marketing preferences, as they are necessary to fulfil your order.

8. Data retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy:

  • Order and transaction data: retained for 7 years for accounting and legal compliance purposes.

  • Account data: retained for the duration of your account, plus a reasonable period after closure.

  • Marketing data: retained until you unsubscribe or withdraw consent.

  • Analytics and behavioural data: typically retained for 26 months (Google Analytics default).

9. Your rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right of access — to request a copy of the personal data we hold about you.

  • Right to rectification — to request correction of inaccurate or incomplete data.

  • Right to erasure — to request deletion of your data, subject to legal obligations.

  • Right to restriction — to request that we limit processing of your data.

  • Right to data portability — to receive your data in a structured, machine-readable format.

  • Right to object — to object to processing based on legitimate interests or for direct marketing.

  • Right to withdraw consent — where processing is based on consent, you may withdraw it at any time.

  • Right to lodge a complaint — with your local data protection authority.

To exercise any of these rights, please contact us using the details at the bottom of this policy. We will respond within 30 days.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of the sale of personal information. We do not sell personal information.

10. Children's privacy

Our website is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a child, please contact us using the details below and we will delete it promptly.

11. Security

We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our store maintains PCI-DSS compliance for payment data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

12. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

13. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. For significant changes, we will notify you by email or by placing a prominent notice on our website. Your continued use of the website after changes are posted constitutes your acceptance of the updated policy.

14. Contact us

Website: trydailydeals.com

Email: info@trydailydeals.com